Legal & Transparency

Privacy Policy

📅 Effective Date: January 1, 2025
🔄 Last Updated: October 2026
🏢 Company: Karachi Fumigation Services
1

Overview

This Privacy Policy explains how Karachi Fumigation Services ("we", "us", or "our"), operating from Office-605, Trade Tower, Civil Lines, Karachi, collects, uses, and protects information when you visit our website at karachifumigationservices.com.

🔒 Our core commitment: We collect the minimum data necessary to serve you. We do not sell, rent, or trade your personal information — ever. We only collect personal data when you voluntarily send it to us through a form on this website. We do not use Google Analytics or any other tool that tracks visitors.

By using our website, you agree to the practices described in this policy. If you have any questions, you can reach us at info@karachifumigationservices.com or call 03463303875.

2

Data We Collect

We only collect personal information when you give it to us through one of the forms on this website. Nothing about you is collected for analytics. Here is exactly what is involved:

📋
Contact / Booking Form Data
When you use our price estimator, booking form or contact form, we collect what you enter: your name, phone or WhatsApp number, email address if you give one, your area and address, the type and size of your property, the service you are enquiring about, your preferred date and any message you write. When you ask the estimator to show a price, the mobile number and property details you entered are saved even if you do not go on to book, so that we can follow up. This information is provided voluntarily by you and is used solely to follow up on your enquiry.
📊
Technical Information Every Website Receives
To deliver a page to your device, our server and the services listed in Section 4 receive basic technical details such as your IP address and browser type. We do not use these to identify you, follow you between pages or build a profile.

⚠️ What we do NOT collect: We do not collect payment card details (all payments are handled in-person or via trusted third parties), national ID numbers, sensitive personal data, or any information from children under 13. We do not run advertising campaigns that track your behaviour across other websites.

3

How We Use Your Information

The personal data you submit through our contact form is used for one purpose only: to respond to your enquiry and schedule your free property survey. Specifically, we use it to:

📞
Call or WhatsApp You Back
We use your phone number to contact you — typically within 2 hours of form submission — to discuss your pest problem and schedule a free survey.
📅
Schedule Your Free Survey
Your name, area, and selected service allow us to assign the right specialist and plan the visit efficiently.
📈
Improve Our Service
Aggregated, anonymous enquiry patterns (e.g., which services are most requested from which areas) help us improve staffing and response times. No individual data is used for this analysis.

✅ We do not use your contact details for unsolicited marketing, newsletters, or promotional SMS campaigns. We will not contact you for any purpose unrelated to your original enquiry unless you explicitly ask us to.

4

Analytics & Tracking

✅ Our website does not use Google Analytics, advertising pixels or any other visitor-tracking tool. We do not record which pages you view, how long you stay, or where you came from.

A few parts of the website are supplied by other companies. When those parts load, that company receives the same technical details any website receives (your IP address and browser type):

🛡️
Cloudflare (Delivery & Security)
Our website is delivered and protected through Cloudflare, which processes visitor IP addresses to block attacks and keep the site fast. See Cloudflare's privacy policy.
🔤
Google Fonts
The typefaces on this website are loaded from Google's font service.
🗺️
Google Maps
The map on our Contact and About pages is provided by Google. If you use the map, Google may set its own cookies. See Google's privacy policy.
💬
WhatsApp & Phone Links
When you tap a WhatsApp or call button you leave our website. What you send us on WhatsApp is handled under WhatsApp's own privacy policy, and by us as described in Section 3.
5

Cookies

Cookies are small text files placed on your device when you visit a website. Our website does not set any analytics or advertising cookies. The only cookies you may receive come from the services described in Section 4: a security cookie from Cloudflare, and Google's own cookies on pages that show a map.

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is being placed. Our website's core functionality (viewing content, getting a price, calling us) will continue to work without cookies.

6

Data Sharing & Third Parties

🔒 We do not sell, rent, or trade your personal information to any third party — ever.

Your contact details are used only by our team to respond to your enquiry. No marketing companies, data brokers, or unrelated businesses ever receive your information.

The companies named in Section 4 act only as service providers that help deliver the website. We do not give them, or anyone else, the details you enter in our forms for their own use.

In exceptional circumstances, we may disclose personal information if required by Pakistani law or a valid legal order. In such cases, we would notify you unless legally prohibited from doing so.

7

Data Retention

We retain personal data submitted through our contact form only for as long as necessary to fulfil your service request and maintain a basic service record. Our standard retention policy is:

📋
Enquiry Data (Name, Contact Details, Property, Service)
Retained for up to 12 months from the date of your enquiry. If you became a client, a basic service record (name, contact, services performed) is retained for up to 5 years for warranty and compliance purposes.

You may request deletion of your personal data at any time by contacting us (see Section 11). We will action all deletion requests within 30 days.

8

Your Rights

As someone whose data we may hold, you have the following rights. To exercise any of these, simply contact us using the details in Section 11.

👁️
Right to Access
You can request a copy of any personal data we hold about you. We will respond within 30 days.
✏️
Right to Correction
If any information we hold is inaccurate or incomplete, you can ask us to correct it at any time.
🗑️
Right to Deletion
You can ask us to delete your personal data. We will do so unless retention is legally required (e.g., tax records).
🚫
Right to Object
You can object to how we process your data. We will review and stop processing unless we have a compelling legitimate reason.
📦
Right to Portability
You can request your data in a structured, machine-readable format so you can transfer it elsewhere.
⏸️
Right to Restrict
You can ask us to restrict processing of your data while a dispute about accuracy or use is being resolved.

We do not charge any fee for exercising these rights. All requests are actioned within 30 days. Contact us at info@karachifumigationservices.com with the subject line "Privacy Request."

9

Data Security

We take the security of your personal data seriously. The following measures are in place to protect information you submit through our website:

🔐
HTTPS Encryption
Our website uses HTTPS (SSL/TLS encryption) throughout. Any data submitted through our forms is transmitted securely over an encrypted connection.
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Access Control
Access to form submission data is restricted to authorised KFS staff only — the team members responsible for following up on your enquiry.
🗂️
Minimal Collection
The most effective security measure is collecting only what is necessary. We do not store payment details, ID documents, or sensitive personal data on our website.

⚠️ While we implement strong security measures, no method of internet transmission is 100% secure. If you ever believe your data has been compromised, please contact us immediately at info@karachifumigationservices.com.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy. If we make significant changes that materially affect how we handle personal data, we will post a clear notice on our homepage.

📌 Our commitment does not change: we will never start selling your data, sending unsolicited marketing, or sharing your information with unrelated third parties — regardless of any policy updates.

11

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data we hold about you, please reach out to us directly. We aim to respond to all privacy-related enquiries within 5 business days.

Get in Touch

For privacy requests, data deletion, or any questions about how we handle your information. See also our Terms of Service and Editorial Policy.

📧 info@karachifumigationservices.com 📞 03463303875 — 24/7 📍 Office-605, Trade Tower, Civil Lines, Karachi
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