Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", or "your") and Karachi Fumigation Services ("KFS", "we", "us", or "our"), with our registered office at Office-605, Trade Tower, Abdullah Haroon Road, Saddar, Karachi, Pakistan.

By using our website at karachifumigationservices.com, submitting an enquiry form, booking a service by phone, WhatsApp, or any other channel, or by permitting our technicians to carry out work on your property, you confirm that you have read, understood, and agree to be bound by these Terms.

These Terms apply to all services provided by KFS — including termite treatment, cockroach control, bed bugs fumigation, rodent control, mosquito control, flea and tick treatment, water tank cleaning, and any other pest management or fumigation service we offer.

Karachi Fumigation Services provides professional pest control and fumigation services to residential, commercial, and industrial clients across Karachi and, for larger commercial accounts, interior Sindh. Our current service offerings include:

We reserve the right to modify, discontinue, or add services at any time. Any changes will be reflected on our website. The specific scope of work for each engagement will be detailed in your written quotation.

All service engagements begin with a free property survey. The survey is conducted by one of our certified specialists and carries no obligation or cost to you. Following the survey, we provide a written quotation detailing the proposed treatment, chemicals to be used, estimated duration, warranty terms, and total cost.

To ensure our treatments are safe and effective, we ask that you fulfil the following obligations before and during service. Failure to comply may reduce treatment effectiveness, void warranty protections, or require rescheduling at additional cost.

Before the treatment visit:

• Provide accurate and complete information about the infestation, property, and any prior treatments during the booking and survey process.
• Ensure the property is reasonably accessible — clear pathways to affected areas, kitchen cupboards emptied for cockroach treatments, furniture moved away from walls where relevant.
• Arrange for all persons and pets to vacate the property for the re-entry period stated in your treatment instructions (typically 2–4 hours for general treatments, 4–6 hours for termite or heavy infestations).
• Cover or remove exposed food, utensils, food preparation surfaces, fish tanks, and pet food bowls as instructed by our team prior to treatment.
• Inform us of any known allergies, medical conditions, or sensitivities of occupants — particularly respiratory conditions or pregnancy — so we can select the most appropriate product formulation.

During and after the treatment visit:

• Ensure an authorised adult (18 years or older) is present to provide access to all areas requiring treatment and to sign the completion record.
• Do not request our technicians to apply treatments to areas not included in the agreed scope without prior discussion and adjustment to the quotation.
• Follow all post-treatment instructions provided by our technician — including ventilation requirements, re-entry times, and surface-cleaning guidance — to protect the effectiveness of the treatment and the safety of occupants.
• Report any concerns about treatment effectiveness within the warranty period rather than attempting to apply additional chemicals yourself, as this may interfere with our products and void your warranty.

We stand behind every treatment we carry out. Every KFS service includes a written warranty — a guarantee that if the targeted pest returns within the warranty period, we will return and re-treat at zero additional cost to you.

Warranty conditions — the following situations are not covered:

• Re-infestation caused by new pest entry from outside the property (e.g., new termite colonies migrating from adjacent land) after the initial treatment has been completed.
• Warranty claims where the client has applied additional pesticides, chemicals, or repellents after our treatment without our knowledge, which may neutralise or interfere with our products.
• Properties that have undergone significant structural changes, renovation, or water damage after treatment that creates new conditions conducive to infestation.
• Non-payment or disputed payment for the original service.
• Claims made after the warranty period has expired.

Payment for KFS services is due upon completion of treatment unless a separate arrangement has been agreed in writing in advance (typically for corporate or contract clients). We accept cash, bank transfer, and other payment methods as discussed and confirmed at the time of booking.

We understand that plans change. Our cancellation and rescheduling policy is designed to be fair to both parties.

KFS carries out all work with professional care and in accordance with industry standards. However, the following limitations of liability apply:

KFS exclusively uses chemicals that meet the following standards. This is a core part of our service commitment and is not negotiable on any job.

By accepting a treatment, you acknowledge that you have been informed of the general class of chemicals to be used and have had the opportunity to ask questions. You confirm that no occupant or pet has undisclosed conditions that would contraindicate the agreed treatment type.

Your use of our website at karachifumigationservices.com is subject to the following conditions:

• The website is provided for informational purposes and to allow you to contact us and request quotes. It is not intended to constitute professional advice on pest identification, health, or structural matters specific to your property.
• You must not use the website for any unlawful purpose, or in a way that damages, disables, overburdens, or impairs the website or interferes with any other party's use.
• You must not attempt to gain unauthorised access to any part of the website, its servers, or any systems connected to the website.
• You must not use automated tools, scrapers, or bots to extract content from the website without our prior written consent.
• Information on the website is provided in good faith. While we strive for accuracy, we do not guarantee that all content is complete, accurate, or up to date at all times. For the most current information, please contact us directly.

KFS is not responsible for the content of any third-party websites linked from our site. Links to external websites are provided for convenience only and do not constitute an endorsement.

All content on the KFS website — including but not limited to text, service descriptions, graphics, logos, icons, images, the website design, and layout — is the property of Karachi Fumigation Services and is protected under applicable Pakistani and international copyright and intellectual property law.

These Terms of Service shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Karachi, Sindh, Pakistan.

If a dispute cannot be resolved informally within 30 days of written notice, either party may pursue resolution through the appropriate courts in Karachi. Nothing in these Terms limits your statutory rights as a consumer under Pakistani consumer protection law.

We may update these Terms of Service from time to time to reflect changes in our services, business practices, or applicable law. When changes are made, we will update the "Last Updated" date at the top of this page.

Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

For any material changes that significantly affect client rights or obligations, we will post a clear notice on our homepage for a minimum of 30 days after the change takes effect.

If you have any questions about these Terms of Service, wish to make a complaint, or need to discuss a warranty claim, please contact us through any of the following channels. We aim to respond to all enquiries within 2 business hours during operating hours and within 24 hours at all other times.